Record accuracy can impact a business' success - customers have high expectations of receiving the right item at the right time, and competitive pressures limit extra stockholding. Opportunities exist to be more effective through efficient inventory management - having correct information, developing better communication, and integrating systems.

Improving Inventory Record Accuracy discusses:

- how to quantify the problem and set sensible targets for improvement

- how to make the case for doing something to improve accuracy

- why inventory records do go wrong and how to rectify the major causes of error