Written for HR professionals, this handbook enables HR departments everywhere to raise their profiles and strategic contributions. Designed to introduce a practical, solutions-oriented approach to a new way of thinking about surveys, this guide illustrates how they are not just for score taking but can and should be interventions that drive change, help supervisors improve their managerial skills, give leaders real-time data about their competitors, and more. Sound, tactical advice on how to transform surveys into management and leadership tools is also provided.