Written in line with the revised QCF Framework to offer authoritative coverage of the new 2010 NVQ/SVQ Business and Administration standards. 
Covers the mandatory and most popular optional units with additional support for the Technical Certificate and Functional Skills.
Highly illustrated units and varied activities mean that candidates are kept engaged and can access the information they need quickly.
Assessment guidance features throughout offer advice on how to prepare for assessment, and how candidates can achieve their best.