In light of the Covid 19 pandemic and its impact on healthcare systems, this book examines health care innovations and service management models and discusses significant reforms and organizational and managerial changes in the healthcare systems of countries in the Balkans and Eastern Europe. It features contributions that shed new light on the impact of the pandemic on healthcare organizations and the lessons that can be drawn from this crisis for management practice.

The book covers topics such as best practices in healthcare delivery, healthcare management, process and product innovation, digitization and information technologies, healthcare governance, collaborative healthcare experiences and networks, healthcare financing, and healthcare policy reform.  It is aimed at scholars and practitioners in healthcare, as well as anyone interested in innovation in healthcare services and management.