Rajiv Kohli | Akateeminen Kirjakauppa

This book is written to help business and IT managers figure out how to correctly assess and measure the productivity and other benefits that will--or will not--accrue from a given expenditure on IT. This alone, will make it a ground-breaking and revolutionary book.

Does technology really add value? If so, when? What's the best way to quantify and maximize technology ROI? The IT Payoff gives you powerful new tools for answering critical technology investment questions. Discover where technology can add the greatest value; when to adopt new technologies; how to coordinate process and technology change, and more. Includes new metrics, hands-on templates, and a complete action plan for making smarter funding decisions!

One of the 5 Best Technology Books as cited by About.com