Presenting fully developed diversity training activities and updated to include advice on facilitating diversity training, including case studies of difficult situations, refined exercises rewritten to include expanded activities, and diversity quotations, this handbook helps trainers and group leaders design and lead sessions that confront problems and tensions. Turning diversity from a challenge into an asset, these compelling, interactive, and engaging activities foster inclusive environments, allowing trainers to raise individual, team, and organizational awareness of a host of diversity issues. Developed to create safe places for dialogue, these activities allow workers to discuss "unspoken" challenging topics, increasing cultural awareness and competence for the entire organization. The guide's analysis of the activities' impact brings a fresh approach to and allows for an evaluation of these training aides. The CD-ROM includes all of the book's diversity activities and templates for announcements, memos and reports.
