Darren Garwood | Akateeminen Kirjakauppa

Written to the 2009 National Occupational Standards, and endorsed by City & Guilds, this is an essential resource if you are working towards any of the following Level 3 qualifications:

• Diploma in Hospitality, Supervision and Leadership (NVQ)
• Award in Hospitality Supervision and Leadership Principles
• Apprenticeship framework in Hospitality Supervision and Leadership

The textbook covers all the mandatory units for the Diploma (NVQ) and all of the requirements of the new Award in Hospitality Supervision and Leadership Principles. The CD-Rom contains 14 optional units for the Diploma (NVQ), so whatever occupational area you are specialising in, there will be enough units for you to complete your qualification.

Level 3 Hospitality Supervision and Leadership supports you in the following ways:

• Full coverage of underpinning knowledge for all units prepares you for assessment and provides a useful reference tool in the workplace
• Evidence suggestions mapped to the standards help with assessment planning
• Evidence mapping grids for each option unit support holistic assessment and efficient portfolio building
• Confidence-building guidance from the Chief Examiner on how to prepare for professional discussion

The series editor, Pam Rabone, is the City & Guilds Chief Verifier for this qualification.