This text provides the knowledge required to ensure staff understand and apply the Foundation Standards in the care sector. It includes communicating effectively, recognising and responding to abuse and neglect, and understanding the experiences and needs of the individuals using the service.

The Foundation Care Trainee Handbook provides all care workers completing the TOPSS Standards with the necessary information and knowledge to understand and apply the standards at their place of work. Using an accessible and coherent approach, this Handbook explores the underpinning knowledge needed for working in the care environment. This includes applying the value base of care, communicating effectively, responding to abuse and neglect, and understanding the needs of the service user. It will become an invaluable source of advice and guidance for people working in the care sector throughout their career.