Intended for the negotiator working for a municipal government as their labor negotiator, this is the second in a series of books being released by Ron York. This edition focuses on the relationships between various government employees and the negotiation process. It also discusses ways to avoid confrontation and crisis during negotiations. When following the step-by-step instruction provided in this book, your chances of reaching an agreement with the labor union are greatly increased. This book walks you through the negotiation process step-by-step, all the way through ratification!