Unlike other mediated communication technologies which have been analyzed
over decades or centuries rather than years, IM communication has
been the focus of relatively few academic inquiries, and very little is known
about the content of "real world" instant messages.
This study used quantitative content analysis software to create a linguistic
profile of college student instant messaging (IM) behaviors to investigate sex
differences in text-based communication. Conversations of 100 participants
were logged over a period of 14 days. Linguistic indicators of psychological
states, differences in affective language use by conversation dyad type, and
gender differences within the context of IM were investigated. A multidimensional
profile of linguistic characteristics of IM conversation was developed,
and a comparison was made between the linguistic characteristics of
IM, emotion writing, control writing, and talking.
This book is addressed to professionals involved with mediated communication
and the development of systems that enable mediated communication.
It is also directed towards researchers in communication, gender, linguistics,
and interaction technology.