This book addresses
the challenges of organizing modern-day institutions, focusing on the
management of intangible organizational resources of libraries through both
library science and management theory. Highlighting new information
requirements, knowledge transfer technologies and changing patterns of social behaviour,
Intangible Organizational Resources explores
how these changes are affecting the organization of information services such
as libraries, and discusses what they mean for the effectiveness and quality of
their services. Making a unique contribution in an otherwise under-explored
field, this is an essential text for those involved in the organization of
information services.