McGraw-Hill Education Asu: Pehmeäkantinen kirja Painos: 6. painos Julkaisuvuosi: 2001, 16.09.2000 (lisätietoa) Kieli: Englanti
Written for the Interpersonal Conflict or Conflict Management course, this textbook examines the central principles of effective conflict management in all types of contexts--from romantic relationships to the workplace. With its combination of up-to-date research and examples, students will have both a theoretical and a practical foundation in conflict management.