Executive Decisions - Hospitality Case Studies in Leadership, Ethics, Employee Relations, and External Relations
These 60 quick-hitting case studies require readers to apply management principles and creative solutions to situations they may encounter as upper-level hospitality executives. In a training setting, readers are encouraged to use role-playing, team decision making, and consensus-building techniques to develop solutions to the cases. These case studies teach readers to consider issues that will affect them as they climb the corporate ladder.
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