Palgrave Macmillan Sivumäärä: 211 sivua Asu: Kovakantinen kirja Painos: 2015 Julkaisuvuosi: 2015, 12.02.2015 (lisätietoa) Kieli: Englanti
Since 2007, South Africa has been one of the world's upcoming Business Process Outsourcing (BPO) offshore destinations. This book is based on the authors' most recent research into high performance BPO globally and new research streams specifically on South Africa.