Student affairs has changed greatly in the almost twenty years that the series editors have been managing New Directions for Student Services. This volume provides a look back at this period of time from 1997 through 2014 with topical chapters focused on: * trends in student affairs during the past two decades, * changes in students and the most effective student affairs responses, * progress and recommendations for assessment in student affairs, and * challenges with and skills needed for digital technologies, finance and budgets, and staff preparation. The volume concludes with a look into the future of student affairs practice based in part on the lessons learned from looking at the recent past. This is the 151st volume of this Jossey-Bass higher education quarterly series. An indispensable resource for vice presidents of student affairs, deans of students, student counselors, and other student services professionals, New Directions for Student Services offers guidelines and programs for aiding students in their total development: emotional, social, physical, and intellectual.