The professional sector is coming under increasing pressure from a variety of quarters. Not only is the external market place becoming more competitive and price sensitive, but also clients are becoming more informed and more critical of the professional advice they receive. Based on the author’s extensive work with professionals across the board, this book provides the reader with the practical help needed to manage professionals and their firms effectively. It looks at leadership skills and management processes, how to develop and maintain a client focus, future strategies, shaping the firm and affecting change and growth.