A funeral director reflects on 30 years of serving the living and deceased while providing us with a behind-the-scenes story told with both empathy and humor. He attempts to assuage our curiosity and answer those questions that are uppermost in our minds when faced with death, including:
How do you handle the loss of a loved one? What really happens during a death call? Why do people send flowers? What occurs during the restoration process? What do people leave in loved ones' caskets? How has the undertaker's role evolved? And much more ...