Subject matter experts (SMEs) play a valuable role in any learning program, but working with them is not always easy. In Secrets to Successful SME Projects, Sarah Wakefield and Patty Murdock explain how training developers can cultivate a productive relationship with their SMEs.

This issue of TD at Work provides specific steps to follow before, during, and after the development of your learning program. The authors follow an instructional designer and a SME through the process, showing what each stage looks like and what the designer can do to ensure that the project runs smoothly.

In this issue, you will find:

tips for choosing SMEs
a step-by-step plan for a kickoff meeting
advice on what to do when things go wrong
a risk mitigation chart
a discussion of prototyping versus detailed drafting
dos and don'ts for successful debriefs.