This book defines one of the latest methods used by human resource managers and team leaders. It looks at what coaching is and describes and illustrates the key steps in the coaching process including establishing the coaching relationship, collecting and analyzing data, and evaluating performance. Focusing on the key aspects of coaching from the perspective of both the coach and the leader, it contains worksheets and other `hands-on' materials that the reader can use with others or for his or her own personal development.

This model focuses on four key aspects of coaching:

- Coaching the Leader Within - coaching a leader on the alignment of who and what he/she is and wants to be

- Coaching the Leader with Others - the leader in relationship with others

- Coaching the Leader with the Organization - coaching the leader to lead change and transform the organization

- Coaching the Leader with the Community - coaching the leader to leave an intentional legacy