Training is critical to compliance, product quality, and profitability. Focusing on employee performance and using a systematic approach to design, develop, deliver, and measure effectiveness of instruction can optimize the training investment. Drawing upon extensive training experience with large and small healthcare manufacturing companies, James L. Vesper gives you proven, effective techniques for planning, undertaking, and evaluating cost-effective training programs. He analyzes what it takes to create a training program and guides you step-by-step in making it happen.