Supervising staff can be an intimidating challenge for newly-promoted librarians and support staff. Here is the "How-To" specifically designed to meet the needs of new supervisors in all types of libraries. Marcia Trotta, public library director, management instructor, and past-president of the Connecticut Library Association, provides this comprehensive overview of the responsibilities and requirements of supervision as well as some of the basic - and best - tools for managing effectively. Chapters cover the specific challenges of creating work teams; providing ongoing staff training; mentoring; and more. Special sections discuss how to supervise in times of crisis; ways to foster effective employee performance; techniques for managing union, non-union, and volunteer workforces; and methods to administer grants and special events. Illustrated with real-world examples and valuable checklists, forms, and other resources, this is an essential tool for new supervisors or managers, those looking towards promotion, and LIS students seeking an edge in the job search.