Oxford University Press Sivumäärä: 464 sivua Asu: Pehmeäkantinen kirja Painos: Sixth Edition Julkaisuvuosi: 2007, 03.05.2007 (lisätietoa) Kieli: Englanti
Introduces students to the core concepts that underpin interpersonal communication in theory and practice. This book introduces a five point model of Communication Competence in chapter one, and uses it throughout the book to help keep students focused on the key elements of effective communication.