Janet Tolan defines the key tenets of the approach - psychological contact, congruence, empathy and unconditional positive regard - and demonstrates how they are used effectively in a range of counsellor-client interactions. Describing all aspects of the therapeutic relationship from the initial meeting to ending the relationship well, this revised and updated edition refers to current developments in person-centred theory and practice and contains new material on ethics and defensive practice. This book is an ideal introduction for beginners and for more experienced therapists who want to extend their range.