The secrets of the company that: - Delights in its customers doing "a little dance" when they open their closets each morning. - Successfully avoided any layoffs during the Great Recession of 2008. - Has a recruiting department made up of thousands-because its employees are so inspired they are masterful at bringing in friends, family, and customers! Back in 1978, Kip Tindell and his partners realized that people were eager to find solutions for saving both space and time, and The Container Store was born, along with a new category in the retail industry. From the beginning, Tindell and his team focused on building their business using honest and open communication with employees and working in close collaboration with vendors, all to ensure that the best selection, service, and price would be offered to every customer. In this insightful book, Tindell reveals the seven Foundation Principles of his unique values-based business philosophy. Offering lessons on The...