Praised for its writing style, research base, and range of topics covered, this text develops issues of diversity, ethics, technology and the organizational use of groups and teams within a systems theory framework. Clearly organized and logically presented, this text provides the opportunity for outstanding discussions of critical issues. Harris and Sherblom effectively integrate real-world examples, hypothetical situations, social science theories, and scholarly research into a unified discussion of small group and team communication. Extensive examples, case studies, and exercises engage students and help them to move from theoretical discussions into application and experience of the concepts presented.