Using SAP's leading enterprise software product R/3 as a backdrop, the book clearly demonstrates how common business process can be defined and then reengineered for maximum value. This new edition explains SAP's latest R/3 releases and strategic initiatives in language that's easy to understand and apply. It begins with a Business Engineering section that sketches the "big picture" for high-level decision makers, helping them understand the major features and tools of the latest R/3 release, and the key issues associated with its implementation. Next, the Process Design section introduces R/3's applications in specific fields such as sales, production, finance, and human resources. Finally, the Architecture, Framework, and Tools section provides up-to-date, detailed implementation help for IT professionals.