For more than a decade, Mark Thienes has been documenting and analyzing the tactics and behaviors of winning leaders, comparing them to leaders who were not meeting expectations. In his research, Thienes found that all winning leaders shared a common thread. They consistently closed three distinct performance gaps in their teams:The Knowledge GapThe Importance GapThe Action GapHis discoveries and how you can bring them to life is now at your fingertips. Winning through achieving and exceeding expectations can begin for you today.GAPOLOGY is for all leaders, regardless of the size of your team. It illustrates not only how to identify and close performance gaps, but it also features a series of powerful exercises that bring GAPOLOGY to life.Achieve your full potential with...GAPOLOGY.