This new toolkit will help any small practice to improve its policies and procedures. It is specifically designed to meet the needs of smaller practices aiming to comply with the requirements of new Lexcel Version 5. Including policies specifically designed or adapted with the needs of small firms in mind, the toolkit covers all sections of the Lexcel standard, including risk management, client care, people and financial management. It contains policies on outsourcing and social media and a new procedure on the use of experts. All of the documents are provided on the book's accompanying free CD-ROM, enabling you to customise them as needed, saving your practice time and money.