John Wiley & Sons Sivumäärä: 406 sivua Asu: Pehmeäkantinen kirja Julkaisuvuosi: 1995, 01.08.1995 (lisätietoa)
Based on practical experience, this new book provides a complete and coherent guide not only for those companies contemplating or seeking the status of ISO9000, but also for those who wish to update their current system to bring it in line with recent revisions. Every possible question has been anticipated and answered in real business terms, A section on the TickIT initiative covers all the basic requirements of ISO9000.