A widely used classroom text this is a collection of essays on organizational behavior and the social and psychological processes involved in changing it. A lively, and humorous account of what [Steele] feels, based on his own and his colleagues' experiences are the key elements in the consulting function. In essence he believes that 'learning [on the part of both consultant and client] is an essential input to consulting, and that play he includes among his 'references' works by Marjorie Allingham and Ngaio Marsh as well as works by Argyris and Bennis. Recommended for business collections and a must for anyone who is involved in consulting.