The essential bestselling guide to designing and leading useful and effective group conversations, now completely revised and updated


Integrating over 60 years of research and development, this essential guide to group communication and participatory decision-making is an international bestseller.


The Art of Focused Conversation, a core component of the Technology of Participation (ToP) methodology by The Institute of Cultural Affairs, is vital for facilitators aiming to lead effective conversations and foster collaboration. The fully updated and revised edition includes:




Preparation and guidelines for discussing challenging topics and facilitating a focused conversation
A comprehensive overview of the ORID framework, made up of Objective, Reflective, Interpretive, and Decisional questions which guide a group to wise decisions
In-depth analysis of how the underlying structure of ToP is based on applied phenomenology and is supported by the latest findings in neuroscience and social psychology
New sections on diversity, equity, and inclusion; work-life balance; conflict resolution; and guiding focused conversations online
125 sample conversations that can be adapted to any situation.




Invigorate and elevate your group process with this invaluable resource— required reading for facilitators, leaders, educators, and anyone who wants to think clearly and guide thoughtful conversations.