Today’s solutions are social and technical. We have the technical feasibility; it’s already in place and evolving. The social will to create new norms involves systems thinking and analytics to tackle one of the biggest opportunities of our time, “sustainable development.” Integrated management comes when we realize a decision’s impacts go well beyond a single bottom line and single functional perspective. Integrated management can be measured across functions, firms, and value chains in multidimensional ways.


To succeed with integrated management, managers must ensure that this outcome is not only present within an enterprise but is also present within the supply chain. As the insights, evidence-based practices, action learning, and concepts within this book illustrate, the market and consumers will punish those firms that promise ESG performance but cannot deliver on this promise because of problems with a lack of integrated management.


Building on the award-winning success of the first edition, Integrated Management offers solutions. Initiatives we would want to achieve regardless of their proven positive impacts on a single bottom line, as they are practices that benefit the environment and society in dynamic ways that for too long have been overlooked.