Emotional Literacy: The heart of classroom management is a pioneering book for primary school teachers, counsellors and therapists who wish to develop emotional literacy skills in classroom situations. It provides resources for managing the 'feeling' life of children and offers: a classroom management model that creates opportunities for healing emotions, rather than emotions being denied, repressed, discounted or excluded from the process; an understanding of the non-verbal languages and skills needed for children to identify the basic human feelings of anger, grief, aloneness, fear, judgement, and the bully and victim behaviours arising from such feelings; group classroom exercises that help reduce the possibility of major behavioural problems or psychological disturbances; and, simple self-managed processes that give children basic skills to identify and manage their own emotions.