Dive inside this textbook for an accessible guide to the discipline of public services.
Essential reading for students, it offers a comprehensive account of core public service topics and explains the fundamental elements of working in the public services. It explores the context in which public services operate, their strategy, leadership and management and the delivery between the state, the market and civil society.

Contributions by: David Phillips, Simon Read, Jennifer Law, Wendy Booth, Vida Greaux, Filippos Proedrou, Stuart Jones