Written by a corporate trainer, this concise, easy-to-read text focuses on the how to's of training, rather than on theory. It discusses the new workplace and the needs of the diverse workers in it—addressing industry issues such as: retention of employees; the integration of technology into training; different training styles and methods; and the management, evaluation, and performance of training. This book contains practical tips and advice for creating training materials, analyzing the impact of training in an organization, and delivering training with impact.