Performance Intervention Maps
The 39 strategies offered by ""Performance Intervention Maps"" allow users to take a completely holistic approach and recommend and understand the benefits and limitations of each approach. The book features nearly two dozen performance improvement experts and practitioners who demonstrate how the principles in this book have been applied successfully in the field. In addition, this updated version of the original includes a CD-ROM with copies of the intervention maps you can download and add new interventions and solutions as you discover them.