What do you get when you combine a European system of standards with an American business award? Quality schools that continually and passionately engage in reform to meet high educational standards, according to Salowe and Lessinger. The authors explain how, by using the ISO-a set of quality standards-as a method, and the Malcolm Baldrige National Quality Award-a prestigious national award-as incentive, schools can learn to become self-reformers. Already, a number of local school districts are using these criteria to reshape their way of thinking, meeting higher standards, and instilling a passion for quality. Healing Public Schools is a step-by-step prescription for applying this reform medicine to the ailing educational system.