This unique text focuses on cultural diversity in healthcare delivery, giving students insightful guidance about the different communication styles of prevalent ethnic groups. The content has been extensively expanded, enhanced, and updated to better support students in gaining an understanding of how each culture commonly relays and receives information.

Student and Instructor Benefits

Educates students on the importance of cultural and linguistic competency training for anyone working in health care.
Gives students an understanding about the cultural attitudes toward illness, death, and dying, as well as sexuality, pregnancy, and birth practices.
Advises students how to avoid cultural taboos in healthcare delivery.
Teaches students how to ask future patients appropriate questions without making assumptions before taking into account patients’ cultural uniqueness.
Offers flexibility, allowing instructors to spend more time educating students about the specific cultural groups that are more prevalent in their local population

New in This Edition

Extensively updated to show the dynamic nature of U.S. immigration patterns and the changing nature and needs of patient populations.
New illustrations, charts, and maps engage students and help them better comprehend key concepts.
New colorful photographs illustrate the diversity and richness of immigrant culture.
New chapter questions challenge students to think critically and present opportunities for class discussion.
New exercises, such as role plays or group activities, assist instructors in planning lessons and enhancing student interaction.
Expanded lists of Keys to Good Relationships with Patients provide a handy reference guide for busy healthcare professionals.