Negotiating is something that we all do, whether at work or at home. But what if we come across someone who just won't give in? How can we defend ourselves against manipulation? And how do we say 'no' without compromising a deal?

Using the official Kremlin method, Igor Ryzov guides us through the most effective techniques in negotiating terms that satisfy both parties, from knowing how to get the most information about a potential deal, to advice on defusing tension. With practical examples, and exercises to practice your negotiating skills, this comprehensive handbook will offer the tools you need to master any deal.

Translated by: Alex Fleming