In this important book, Brent D. Ruben, distinguished professor of communication and organizational psychology and executive director of the Center for Organizational Development and Leadership at Rutgers University, proposes an inclusive view of excellence for higher education that emphasizes the importance of higher standards in the service and operational dimensions as well as in academics. Pursuing Excellence in Higher Education offers an in-depth examination of eight key challenges for the academy

Broadening public appreciation for the work of the academy
Increasing our understanding of the needs of workplaces
Becoming more effective learning organizations
Integrating assessment, planning, and improvement
Enhancing collaboration and community
Recognizing that everyone in the institution is a teacher
Devoting more attention and resources to leadership
More broadly framing our vision of excellence