This bundle consists of the Guide (print version) and the Facilitator's Materials (download).

The new (eighth) edition of the Excellence in Higher Education Guide: A Framework for the Design, Assessment and Continuous Improvement of Institutions, Departments and Programs updates and extends the classic EHE series. This edition includes a broad and integrated approach to design, assessment, planning, and improvement of colleges and universities of all types, as well as individual academic, student affairs, administrative and services units. The framework included in the Guide is adaptable to institutions and units with any mission, and is consistent with the current directions within regional and programmatic accreditation.

Based on the Malcolm Baldridge National Quality Award framework, this bestseller is the definitive tool for college and university administrators. The flexibility of the EHE model makes it appropriate for use with administrative or academic departments, with administrative or faculty councils or senate, and with programs, centers, or institutes. Moreover, the framework can be used by an entire college or university or with a particular department, division or campus.

The EHE program includes everything you need to conduct a self-assessment workshop. The Guide provides facilitators with a solid understanding of the EHE model, providing detailed guidance in each of the seven areas:

Leadership
Purposes and Plans
Beneficiary and Constituency Relationships
Programs and Services
Faculty/Staff and Workplace
Metrics, Assessment and Analysis
Outcomes and Achievements



Facilitators will find the materials for download very useful leading an EHE program. These materials will also make it possible to customize the EHE materials and adapt exercises to the needs of particular organizations.