Some children's 'difficulties' do not present in an obvious way, which makes diagnosis problematic, and access to help unforthcoming. This was the experience of Sandy Row, who, after a decade of misdiagnoses and unsatisfactory explanations for her children's struggle in mainstream school, realised that her children had special educational needs (SEN) and began her long quest for help from the SEN system.

Row's testimony illustrates how the special educational needs system works and empowers other parents to demand help for their children who have special educational needs that require attention. This frank and practical book challenges the theoretical and often impenetrable established literature on SEN, and instead provides an accessible and effective resource for those needing advice and answers about their rights to services and help for their children.