This user-friendly undergraduate text follows the research process steps diligently: from problem identification and literature review, to development of hypotheses, design formulation, samples and data collection and data analysis. Separate chapters cover critiquing, dissemination, and implementation of research. This third edition continues to use the popular format that has made this a best-seller. Chapter outlines, objectives, key terms, chapter summaries, and self-tests are included for each chapter, as well as a glossary at the end of the book. The third edition includes more case studies and a new design to make reading and comprehension easier.