The book presents a seven-stage model of school change (and sustained change) designed specifically to help schools move to integrated and improved services for special education students. The primary audience is the `linking' agent - the administrator who is responsible for helping direct the school's efforts, be it the headteacher, the special education director, the staff development leader, or some other administrator within the school. Because the model is intended first for site trial, then district-wide reform, the audience expands to include other administrators and teachers that are involved in the process.