Every manager, every coach, every HR professional, every trainer, every team leader - anyone who needs to get the best out of a group needs to know how to facilitate. Facilitation bypasses coercion, teaching or chairing. It's about how to read a group, how to challenge appropriately and how to name the apparently unnameable. It's about being able to design events which perfectly match what the group needs and then to run such events with aplomb.

Facilitating Groups, now fully revised in this new edition, is written by a facilitator with 30 years of experience and cuts to the heart of the practical skills that any facilitator needs.