McGraw Hill Asu: Kovakantinen kirja Julkaisuvuosi: 2006, 16.05.2006 (lisätietoa) Kieli: Englanti
To sell today, salespeople must add value, provideperspective, and show customers how aproduct will solve their specific needs. The SalesSuccess Handbook outlines a six-step programfor hearing and understanding exactly whatcustomers have to say and for sellingsolutions--instead of just selling products.