th The 11 International Workshop on Knowledge Management and Acquisition for Smart Systems and Services (PKAW 2010) has provided a forum for the past two decades for researchers and practitioners working in the area of machine intelligence. PKAW covers a spectrum of techniques and approaches to implement smartness in IT applications. As evidenced in the papers in this volume, machine intelligence solutions incorporate many areas of AI such as ontological engineering, agent-based techn- ogy, robotics, image recognition and the Semantic Web as well as many other fields of computing such as software engineering, security, databases, the Internet, information retrieval, language technology and game technology. PKAW has evolved to embrace and foster advances in theory, practice and te- nology not only in knowledge acquisition and capture but all aspects of knowledge management including reuse, sharing, maintenance, transfer, merging, reconciliation, creation and dissemination. As many nations strive to be knowledge economies and organizations seek to maximize their knowledge assets and usage, solutions to handle the complex task of knowledge management are more important than ever. This v- ume contributes towards this goal. This volume seeks to disseminate the latest solutions from the International Wo- shop on Knowledge Management and Acquisition for Smart Systems and Services (PKAW 2010) held in Daegu, Korea during August 30–31, 2010 in conjunction with the Pacific Rim International Conference on Artificial Intelligence (PRICAI 2010).