This new title for ICT adopts a step by step approach to working with spreadsheets, databases and word processing.

• Covers all learning outcomes, both theory and practical applications.
• Contains many up to date applications, in a International context.
• Includes a wide range of practicals, activities and exercises for self-study, examination style questions and summaries to aid revision.
• Includes a glossary and clear definitions of the necessary technical terms.
• Provides clear guidance on designing and completing the coursework component.