The book, comprising 23 chapters, is broadly divided into four sections, namely Basic concepts of insurance, Value proposition in insurance, Delivering value in insurance, and Contemporary insurance business.

Covering basic concepts of risk management and insurance and elucidating value proposition in insurance by emphasising products and procedures/underwriting of life insurance and general insurance business, the book includes delivery of value in insurance by explaining claims settlement procedures, role of intermediaries, communication channels and various insurance regulations in India and contemporary issues of insurance business. It provides the growth of insurance business with the IRDA, social responsibility and contemporary issues in insurance and details about global insurance environment, reinsurance and commercial aspects of insurance. The concepts have been explained with suitable examples, wherever necessary.

The book has been specially written to cater to the needs of students pursuing BBA (Banking and Insurance) and B.Com (Hons.). Besides professionals, the aspirants of Certificate Examination in Bancassurance (CeBA) may also find this book useful for them.