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Proven methods for achieving continuous process improvementResolve "quality chaos" by creating a link between quality problems and their optimal solutions. With a focus on building an integrated quality environment, Strategic Continuous Process Improvement: Which Quality Tools to Use and When to Use Them begins by discussing the different types of continuous process improvement (CPI) systems available.

This practical guide explains how to implement a strategic performance model and select and integrate appropriate metrics to achieve desired results. Tested techniques for executing an improvement process are included along with real-world examples. The book concludes with a plan to help you sustain an ongoing culture of continuous quality improvement in your organization.

Find out how to:



Identify CPI opportunities
Evaluate various CPI options using comparative benchmarks
Understand the characteristics of each quality option
Map CPI characteristics against quality problems
Select the appropriate tool to fit a specific quality problem
Recognize the role of governance and performance reviews
Cascade and communicate CPI throughout your organization
Move the needle toward successful process optimization